Website Design Frequently Asked Questions (FAQs)

We answer the most commonly asked Web site design questions small business owners have about working with Weberati.

Who owns my domain name?
You, the client, own your website domain name if registered with Weberati. Website domain names are registered with a domain name registrar for a set period of time; typically in 1-year, 2-years, 3-years, 5-years or 10-years increments. If you fail to renew your website domain name, your domain becomes available for other people to purchase.

Who owns my website?
That Depends on the level of ownership rights purchased for your web site.
Typically, most small business owners do not purchase full-rights to their website programming and design because limited-rights are less expensive. In this situation, the website graphics and design cannot be altered, but can be used as-is indefinitely. The website can also be transferred to another web hosting company if you wish to use another services provider. To use an example, when you purchase software for your computer, you are entitled to install that software on one computer for personal use. Your purchase, however, does not grant you the legal rights to modify the software, reverse-engineer, or distribute the software to other people. The same applies to your website.
With that said, some of our clients prefer to purchase full-ownership rights to the completed website. Whereby all copyright, ownership and legal rights to the website's graphics, design, layout and programming are transferred to the client. Please ask us for more information on which option is best for you and your small business.

What fees aren't included in one of your Web site development packages?
Monthly web hosting fees are not included. Depending on the types of web hosting features our website requires, web hosting costs between $12 and $35 per month. We provide discounts if hosting is pre-paid quarterly, for 6-months or annually.

Annual domain name registration is also not included and costs $34.95 per year.

What are your billing practices?
Billing depends on the size of our website project. For small, one-page starter websites, the entire cost of the website must be paid in advance. For larger projects, we bill half of the cost before starting production and invoice the remaining half upon completion of the website. For very large custom websites and e-commerce projects, we bill in thirds.

How long does it take to build a Web site?
For small websites, we typically complete website production in two to four weeks. For larger projects, we'll provide you with a production timeline; but more complicated websites are usually completed in four to six weeks. However, a lot depends on your schedule, as we try to modify our production schedule to meet your needs.

What is needed from me during website development?
Initially, we'll need to arrange for a conference call or meeting to discuss your needs and online goals. Once we start production, we request that you review our work at set project milestones and provide input on what you like and don't like so that we can revise graphics and concepts where necessary. All can be accomplished very easily through phone calls, e-mail and our project review website. Most of our clients are out of state, so we're used to working long distance. However, if you are local, we'd be more than happy to stop by your office for a meeting!

What if I'm not completely satisfied with the initial website design concepts?
We strive to create the highest-quality websites and small business communications services. However, we understand that sometimes we're not the perfect match for everyone. If you are unhappy with our initial website design concepts, we will either: 1) work closely with you to fine-tune the concept to your liking, or, 2) refund your initial payment for the development of your website. We want you to be happy with your new website.

What if I need to modify the website?
We can help you with updates and modifications to your website at any time. We also provide long-term maintenance services at a discounted rate if you anticipate making frequent updates to your website.